Nigeria’s bank of Industry receives ISO 9001 certification
The Bank of Industry, Nigeria’s foremost and most successful development financing institution, has become one of the few organizations in the financial service sector to achieve the international ISO certification for Quality Management System in Nigeria.
This stringent standard according to which DQS certifies, which is maintained by the international Organization for Standardization (ISO) and administered by Accreditation Bodies, recognizes the BOI world class structure , processes , maintenance of systems and ongoing initiative for continual improvement in the pursuit of the bank’s vision “To be Africa’s leading development financing institution operation under global best practice”.
“This is a great achievement for the bank of Industry ,“states Mr. Rasheed Olaoluwa, Managing Director and Chief Executive Officer of the bank.
The certification came after a lengthy and detailed audit of the bank’s processes conducted by the bank internally. “We performed regular internal audits and monitoring and measured the activities of our processes in order to ensure that we not only keep up with the ISO standard requirements, but meet our vision and promise to our stakeholders of running our business under global best practices,” explained Mrs. Betsy Obaseki, the Head of Strategy and Transformation /Management Representative.
A comprehensive system wide audit was carried out by a team from DQS Nigeria as part of the final audit and certification exercise. During the audit several key strengths were noted by the team of visibly impressed DQS auditors, as well as opportunities for improvement. The Bank was commended for having a highly visionary, committed and transformational leadership, structures and process driving the business and highly competent and committed staffs at all levels and traceable evidence of movement towards its clearly defined mandate:
“To transform Nigeria industrial sector by providing financial and business support services to enterprise”.
“I am impressed and very proud of BOI’s achievement, and with what I have seen, BOI have stepped up to be the organization that cannot be ignored in the industry, as well as having prepared the structure for sustainability of this certification”, said Francois Labuschagne, Chief Executive Officer at DQS South Africa who represented DQS Group at the event of the official certificate presentation ceremony held in Lagos, Nigeria, along with Lawrence Ogudu, local Managing Director in Nigeria.