DQS Certification Malaysia’s 10th Anniversary
On June 10, 2015 DQS Certification (M) Sdn. Bhd. celebrated its 10th Anniversary at Sunway Resort Hotel & Spa. Joining in the celebrations were selected customers as well as colleagues from DQS Holding, DQS Thailand and DQS Vietnam.
Opening the event was the Regional Managing Director of DQS Malaysia, Indonesia and Vietnam, Mr. Danny Ng, who in his welcome speech gave a brief history about the founding and start-up of the company in 2005, followed by an introduction of the current team of DQS Certification (M) Sdn. Bhd. Mrs. Martina Meinefeld, the International Business Development Manager from DQS Holding, spoke about DQS Certification (M) Sdn. Bhd.’s progress and performance over the past 10 years, pointing out the highlights and areas that allow for further improvement still. Together with Mr. Michael Drechsel, Managing Director of DQS Holding and President of IQNet, she then presented Danny Ng with a certificate and a gift to commemorate the occasion.
After this short celebration, Mr. Drechsel then proceeded to inform the customers and associates in attendance about the upcoming revision of the ISO 9001:2015 and ISO 14001:2015 standards. The new, harmonized “high-level” structure is designed to facilitate integration of these two management systems, where the process approach is now a requirement. There is also increased emphasis on the effectiveness of the management system and the results achieved. At the end, customers were given the opportunity to ask their questions of Mr. Drechsel, and to receive expert answers.
Mrs. Martina Meinefeld took advantage of the opportunity presented by so many customers of DQS Certification (M) Sdn. Bhd to hold several impromptu interviews in order to hear what they think about DQS as their Certification Body. Participants were glad to share their expectations and positive feedback, and also to ask any questions they wanted to address directly to the headquarters people. Obviously, everybody was quite satisfied and the effort of the DQS Malaysia team was recognised by the representatives interviewed.
Later in the day and on request of many of the attendees, Mr. Michael Drechsel took to the floor again to elaborate further on the Risk Based Thinking concept inherent in the ISO 9001:2015. Risk-based thinking has always been part of ISO 9001 and the process approach, but with the new version, risk is now considered throughout the standard, making preventive action part of strategic planning as well as operation and review. And while risk is commonly understood to be negative, in risk-based thinking a positive side of it can also be found: opportunity. And while opportunity is not always directly related to risk, it is always related to the objectives, so that by considering a situation we may be able to identify opportunities to improve. The attendees much appreciated the simple scenario presented by Mr. Drechsel, when he showed how every time we cross the road, we apply the “Risk Based Thinking” concept. This surely helped the attendees have a better picture on the subject matter.
As the anniversary conference drew to a close, official DQS certificates were presented to some of the companies who had recently undergone successful certification audits by DQS Certification (M) Sdn. Bhd., and gifts were given to those employees and auditors that had been with the company for a long time already. Closing the event was Mr. Lau En-Soon, the General Manager of DQS Certification (M) Sdn. Bhd., who thanked all the attendees, the associates, the colleagues and also the organizing committee for the support to make the envisioned event a success: “We are now looking forward towards the next 10th Anniversary Celebration in 2025”.